TC-100 mining shovels are shipped to Mexico, and their quality and after-sales service are recognized

In November 2024, the TC-100 one-cubic-meter underground mining shovel was shipped to Mexico, marking an important expansion of Tuoxing's Products in the international market and reflecting customers' recognition of product quality and after-sales service.

In terms of product quality, our company strictly controls the TC-100 and conducts in-depth research on the Mexican mining environment during the research and development process to ensure the adaptability of product performance. The manufacturing process follows high international standards, strictly selects parts, and relies on high-precision equipment and professional workers to fine-tune each process. The TC-100 performed well in the 1,000-hour continuous operation test simulating the extreme conditions in Mexico, and its stability and durability won the trust of customers.

Tuoxing's perfect after-sales service system is also a key factor in winning customer trust. Before the TC-100 was shipped, the company arranged professional technicians to conduct comprehensive and detailed training for Mexican customers, covering equipment operation specifications, daily maintenance points, common troubleshooting, etc., to ensure that the customer team is proficient in the functions of the equipment. At the same time, the team uses advanced technologies such as remote diagnosis to quickly respond to equipment problems, ensure efficient operation of equipment, and use technical strength to provide strong support for product after-sales.